Orders are accepted online via our secure server (256-bit SSL) 24 hours day.
While browsing our online product catalog, simply click the "Add to Cart" icon
next to the product you wish to purchase. Doing so will place the item into your
virtual shopping cart. When you are finished shopping, click on the "Check Out"
button located in your shopping cart. You will then be prompted on how to
Our credit card verification are protected by Xramp SSL Secure Commerce. Our
server uses 256 bit SSL (Secure Socket Layer) encryption when transmitting your
personal information, such as customer information, financial services
information and payment information. When asked for your credit card payment
information, you will see a padlock icon, usually located at the bottom of your
browser window, indicating that your are being protected! For more information
on on Xramp SSL Secure Commerce, please scroll to the bottom of our main webpage
and click on the Xramp Secure Site logo!
We accept several forms of payment. Once you select "Check Out", you will be
able to select your preferred method of payment. Currently, you may pay with
your Credit Card (Visa, Mastercard, Discover or American Express), Debit Card,
PayPal or with a Money Order. Please note that we can not accept phone orders if
you are using PayPal or if you plan to send us a Money Order for payment. If you
choose to pay via Money Order, your order will not ship until your payment is
All orders (even special order/backorders) are authorized and billed immediately upon completion of
the Check Out process. This is done to ensure you are guaranteed your special
order or back-ordered items are received as soon as possible upon delivery into
Our website calculates your shipping costs based on the orderís total
dimensional weight and your shipping location. This ensures that you are never
overcharged for shipping. To calculate shipping, simply add the items you wish
to purchase to your shopping cart, and click "check out". Once you provide your
zip code, our site will calculate the shipping costs for you and display your
All orders are processed in sequential order upon receipt during normal business
hours. All items on your order are processed for shipping as quickly as
possible. All items that are in stock normally ship within 1-2 business days.
During holidays, times of emergency, bad weather, etc, there may be a delay in
processing your order.
We ship all orders via UPS unless otherwise noted. We have found that UPS offers
the best solution in shipping quality, traceability, and cost for the majority
of our customer. Please note that orders to Alaska and Hawaii can only ship via
UPS 2nd day or Next Day Air Saver. Also note that UPS does not deliver to post
office boxes. As such, we do not accept orders that contain a P.O.
Box for the shipping address.
We accept Purchase Orders from state and government agencies for all non-airsoft
products. Payment in advance is required for all airsoft product purchases.
Purchase Order requests must exceed $250 Dollars. For larger orders, volume
discounts may be available. To submit a purchase order, please use the following
The following information is required to process your order:
PO Reference number
Billing address, contact person, phone number, and fax number
Shipping address, contact person, and phone number
Your Purchase Order terms and conditions, if used
must be faxed to us at 513-248-8781.
You must be logged in to edit your account information. To edit your account information, click the "your account" button located in the upper right side of every page. Here you can edit your personal information as well as saved shipping addresses.
Backordered items and special order items are shipped when we receive them from our suppliers. Because many of our products are imported from overseas, it is not always possible to provide a specific ETA.
While airsoft is legal in most locations in the United States, there may be certain local & state ordinances that affect the legality of airsoft guns where you live. You are responsible for knowing your state and local laws in regards to purchasing, owning and using airsoft guns.
YOU MUST BE 18 YEARS OLD OR OLDER TO PURCHASE AIRSOFT GUNS
Per federal requirements, all airsoft guns are required to have the tip (1/4 inch) of the barrel or flashhider permanently colored in blaze orange. Do not remove any portion of the colored barrel or flashhider.
The industry standard for measuring FPS (feet per second) is to measure the velocity of a .2 gram BB at the muzzle of an airsoft gun. ALL FPS ratings listed on our products are measured in accordance to this standard.
Many retailers will measure muzzle velocity using .11 gram or .12 gram BBs. Since the BB is much lighter, it travels at a greater velocity (but with less momentum), resulting in a artificially high FPS rating. We consider this practice to be unethical and false advertising.
We have access to THOUSANDS of Military, Tactical and Airsoft Products. We are
working hard to add items to our online catalog everyday. If you are in need of
an item that is not currently listed in our online catalog, please contact us with the
item you are looking for and we will promptly respond with our availability and
pricing of that item.
We warrant all products to be free from factory defects for a period of 15 days
from receipt of your purchase. If an item is found to be defective after use
within 15 days of purchase, we will replace the item with the same item, or a
comparable item if original product is not available. Please see our return policy for full details.
Our goal is to provide competitive pricing to our customers on all items we sell. If you find a product for less on another US based airsoft retail website, please contact us and we will do our best to adjust our pricing.
Internet returns will ONLY be accepted after an RMA (Returned Merchandise Authorization) number has been issued by us. To request an RMA, click the "your account" button, and click the "Request RMA" link located next to the appropriate order.